What is the primary role of an insurance adjuster?

The primary role of an insurance adjuster is to investigate and settle claims. This involves a comprehensive process where the adjuster evaluates the circumstances surrounding a claim, assesses the damage, gathers information from various sources, such as witnesses and experts, and determines the insurance company's liability. The adjuster plays a critical role in ensuring that claims are handled fairly and efficiently, which helps both the insured party receive a fair settlement and the insurance company maintain its financial integrity.

Engaging with claimants to discuss their claims, documenting findings, and coordinating with other professionals are essential aspects of this role. By fulfilling these responsibilities, adjusters help to expedite the claims process while ensuring compliance with insurance policies and legal requirements.